1. Digital Products (Non-Refundable)

All products sold on dgbasket— including digital bundles, reels packs, templates, graphics, software, and all downloadable content — are non-refundable.

We do not offer refunds once a digital product is delivered or downloaded because:

• Digital files cannot be returned.
• Access to downloads cannot be revoked.
• Delivery is instant after payment.

By completing your purchase, you agree to our non-refund policy.

2. Wrong Product / File Issues

If you receive:

• A corrupted or damaged file
• A missing or incomplete file
• An incorrect product
• A broken/non-working download link

Please contact us within 48 hours.