‘DGbasket’ (“we”, “us”, “our”) is operated by a sole proprietor based in India. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://dgbasket.in/, make purchases of digital products, or contact us.

We are committed to protecting your privacy and handling your data responsibly in accordance with applicable Indian laws, including the Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

*Personal Information you provide:*
– Name
– Email address
– Phone number / WhatsApp number
– Billing and shipping details (if applicable for digital delivery)
– Any other information you voluntarily provide when contacting us or placing an order

*Automatically Collected Information:*
– IP address
– Browser type and version
– Device information
– Operating system
– Pages visited, time spent on the site, and other usage data (via cookies or similar technologies)

*Payment Information:*
We do not store your full payment card details. Payments are processed through secure third-party payment gateways. We only receive confirmation of successful payment.

For digital products (e.g., downloadable files, e-books, software, courses), we may record your purchase details to enable delivery and prevent unauthorized sharing.

2. Purpose of Collecting and Processing Your Data

We collect and process your personal data for the following lawful purposes:
– To process your orders and deliver digital products
– To communicate with you about your purchases, account, or inquiries (including via WhatsApp or email)
– To improve our website, products, and customer experience
– To send important updates, promotional offers, or newsletters (only with your consent or as permitted by law)
– To comply with legal obligations, prevent fraud, and enforce our terms
– For internal analytics and business operations

We collect only the data necessary for these purposes (data minimization).

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in limited cases:
– With trusted service providers who assist us (e.g., hosting providers, email service providers, payment gateways, digital delivery tools). These parties are bound by confidentiality and data protection obligations.
– When required by law, court order, or government authority in India.
– To protect our rights, property, or safety, or that of our users.

We do not transfer your data outside India unless necessary for the above purposes and in compliance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, analyze site traffic, and for security. You can manage cookie preferences through your browser settings. Some essential cookies are required for the website to function properly.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we will securely delete or anonymize it.

7. Your Rights under Indian Law

As a data principal under the DPDP Act, 2023, you have the following rights regarding your personal data:
– Right to access your data
– Right to correction or erasure of inaccurate or unnecessary data
– Right to withdraw consent (where processing is based on consent)
– Right to grievance redressal
– Right to nominate another person to exercise your rights in case of your death or incapacity

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time as per applicable law.

8. Grievance Redressal

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

*Sole Proprietor, DGbasket*
Address: Ranchi, Jharkhand, India
WhatsApp / Contact: +91 9693895353
Email: [Add your email address here]

We aim to resolve grievances promptly. You may also approach the relevant Data Protection Board of India if your grievance is not resolved satisfactorily.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related queries, reach out to us via WhatsApp at *9693895353* or email.

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ranchi, Jharkhand.